Elite Havens - Concierge

Concierge

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food.

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you. They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village.

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

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Gouka - Chalet facade

Guest Experience

  • February 10th, 2020 - February 15th, 2020

    The Elite Havens group that runs this property does a spectacular job. They will give you rides anywhere in Hirafu during business hours, and make sure you get in and out of town with ease. Daniel was especially great! The staff in general were very accommodating and helpful. I would stay here again.

    Alex W, United States
  • February 4th, 2020 - February 9th, 2020

    Thank you for the wonderful stay in Hirafu and the A+ hospitality! We will be back for more POW and onsen laps in the near future!

    Jackie & friends, Germany
  • January 26th, 2020 - February 2nd, 2020

    Great space for a group - warm and spacious. Elite Havens concierge and shuttle service at Niseko was a wonderful bonus when booking this house. Not too far from the restaurants. Also some great spots a couple blocks away.

    Elizabeth W, United States
  • January 9th, 2020 - January 13th, 2020

    Thank you for looking after us everyone. We had a great time. All the best.

    Keven & Ali, Hong Kong
  • December 21st, 2019 - January 2nd, 2020

    Location is amazing and the Elite Havens transport arrangements around Hirafu a very nice touch. Everyone is super helpful and made our family’s stay a very pleasant one.

    Zhong L, United States
  • December 17th, 2019 - December 21st, 2019

    Gouka cottage is a fantastic place for a large group of people! Elite Havens transportation service was absolutely amazing giving you pick up and drop off options to the local hills. They also helped with rentals and provided plenty of information on the area. Plenty of breakfast things were provided to get us going and ready for the slopes.

    Jingyu J, Australia
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